Terms of service
Terms of Service
Welcome to SomoSleep™. This website (the "Site") is operated by SomoSleep. Throughout the Site, the terms "we", "us" and "our" refer to SomoSleep. By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms").
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Service.
---
Section 1 - Online Store & Product Usage
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
Our products, specifically The Mind-Chilled™ handheld sleep companion, are wellness instruments designed for non-chemical relaxation and sleep support. They are not intended to diagnose, treat, cure, or prevent any medical condition or chronic clinical insomnia. Always consult a healthcare professional before integrating new wellness tech into your routine if you possess an internal medical device (such as a pacemaker) or are pregnant.
---
Section 2 - Accuracy of Pricing & Billing
We reserve the right to refuse any order you place with us. Prices for our products are subject to change without notice. All prices are listed and transacted in USD ($). You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
---
Section 3 - Shipping, Fulfilment & Delivery
Our fulfillment operates through international distribution channels to ensure global logistics efficiency. By purchasing, you acknowledge and accept our Shipping Policy timelines (8–23 business days for US delivery under normal transit conditions). While we offer complimentary insured shipping to guarantee the safe arrival of your order, we are not liable for delayed timelines caused by domestic postal carrier backlogs, national holidays, or customs inspections.
---
Section 4 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable to our primary registered business operations, aligned with international e-commerce compliance.
---
Section 5 - Contact Information
Questions about the Terms of Service should be sent to our dedicated customer support team at: support@somosleepz.com